Privacy Policy

When you use the planner, we collect the details you choose to provide, such as your move date, locations or general areas, household size, move method, budget range, priorities, and circumstances like pets, children, storage, or stairs.

If you choose to share an email address, we use it to help provide access to your plan. If you create or use an account, the service may also process the account and sign-in information needed to provide that access. If you make a purchase, the platform-hosted checkout processes payment and order information needed to confirm the purchase and provide the digital product.

We may also receive basic usage and device information through analytics tools, such as the pages or features used and how visitors arrive at the site.

We use the information above to generate your personalized plan, provide account or purchase access when applicable, understand which parts of the site are useful, maintain and improve the service, and respond when you contact us.

Moving plans are based on the information you provide. Please avoid entering information you would not want used for planning your move.

MovePilot relies on service providers that help operate the website, store service data, provide authentication where available, process platform-hosted checkout, and measure site usage. Those providers may process information as part of operating their services for MovePilot.

We do not describe specific technical safeguards, retention periods, or legal compliance certifications here because they can change as the service evolves. No online service can promise absolute security.

You can use the free planner without creating an account. Providing an email address is optional unless it is needed for the access method you choose. You can also choose not to complete a purchase.

For questions about your information or a request related to your plan or account, contact us at team@movepilot.madethis.app. We may need enough information to understand and respond to your request.

This policy is written for the current MVP and may be updated as the service changes. The current version is available on this page. For general help using the product, visit MovePilot Support.