Refund Policy

Complete MovePlan is a one-time $9.99 personalized digital product. It is delivered through the product experience after the platform confirms a purchase.

If you paid but cannot access your plan, cannot find a plan link, or believe there is a checkout or delivery problem, contact us at team@movepilot.madethis.app. Include the email used at checkout and any order reference you received, if available.

We will review the issue and work to confirm the purchase and restore access where appropriate.

Because the product is personalized digital content, we do not promise automatic refunds. Refund requests and exceptions are reviewed case by case by the business, including situations where we cannot resolve a verified access or delivery issue. Contacting support does not guarantee a refund, but it gives us the information needed to review the situation fairly.

You can build and review a useful free personalized plan before choosing the paid product. Please review the product description and your checkout details before completing payment. For product questions before purchase, see MovePilot Support.